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Every Gravas product is built on AI that understands your business from day one — not a chatbot bolted on later.
Most enterprise software added AI. We started with it.
The operating software most mid-market companies run today was designed before AI was viable as an operating layer. AI was added later, as a chatbot, a copilot, a feature bolted onto screens built for human data entry.
Gravas is built the other way around. The AI and the automated workflows aren't add-on features — they're the foundation. The screens are just what's left after the agents have done the work.
The operating system for service-led businesses.
For decades, the operating stack for a service business has been three or four disconnected systems held together by spreadsheets and the people who knew where the bodies were buried.
Gravas ERP collapses that stack into one platform where the agents do the connecting.
What it covers
CRM, ERP, Field Service Management, and Asset Maintenance Contracts in a single platform. Contacts and leads. Service orders, scheduling, and dispatch. Inventory, sales orders, and billing. Recurring service agreements.
How it works
Every workflow is agent-driven by default. An invoice doesn't just get created. It gets reconciled against the order, matched against history, flagged if terms drifted, and queued for human review only when the agent isn't sure.
Everything that makes Gravas ERP work lives in the platform underneath.
Gravas ERP is not a separate product with AI features. It is what the Gravas platform looks like when you point it at the operating reality of a service business.
The same building blocks underneath: specialized agents with clear roles, limited access, lasting memory, and permissions you control.
Explore the platform →“Metroline says March’s bill looks wrong. Should we refund them?”
A refund looks fair here. It matches their plan, it’s in line with past cases, and it’s within the limit you set.
Your business is not generic. The software shouldn't pretend it is.
Most operating software gives you two bad options: take it as it ships, or pay an implementation firm to configure it for six months. Gravas does neither.
The Admin Console lets you define custom objects, fields, picklists, intake workflows, role permissions, and dashboards from the interface. No engineering required.
Form-based configuration ships today. The next step (describe a workflow in natural language and the system constructs it) is the platform's strategic direction.
A platform supports more than one product.
The same Context Graph that powers Gravas ERP can power the next vertical product, and the one after that. Our roadmap is driven by patterns we see in real engagements.
We do not pre-announce products we haven't built. When the next one is ready, it will inherit everything the platform has learned.
Built for businesses that have outgrown their tools but can't take a year off to switch.
Mid-market companies sit in the hardest part of the software market. Too complex for small-business tools. Too lean to absorb an enterprise implementation.
Deployment in months
Because the agents handle the configuration work that traditionally requires implementation consultants.
Cost structure that fits
Enterprise capability without enterprise pricing, made possible by the leverage the platform creates.
Operating model included
Software alone does not transform a business. We deploy the product and the operating patterns around it.